Caliber Claims is a family oriented business.  As much as we appreciate your business, we also enjoy the opportunity to meet many different people and build long lasting relationships. 


In our role as adjustier's, we enjoy never having two days be the same.  We are passionate about the opportunity to help people restore their lives after a tragic event; while working with family/friends, helping our clients grow their businesses, and continuing to learn and grow ourselves every day.


Although experienced in liability adjusting, we have started this company with a focus where our heart is; property related claims.  This decision was encouraged by our commitment to quality, where we feel it is better to do one thing very well, as opposed to constantly switching mind sets to get more business.  In time, we look to work with individuals whom have the same drive, but with interest in liability adjusting so that quality commitment can always be met.


Sierra and I have two children.  As a family we enjoy spending time together going on boat rides, camping, snowmobiling, and building forts.



Kind Regards,

Charles R. Kiablick

President, General Adjuster



President & General Adjuster, HAAG Certified Inspector - Residential Roofs

Charles Kiablick

Being introduced to adjusting while finishing his MBA at The University of Massachusetts (Amherst - Isenberg) nearly a decade ago, Charlie has since created a reputation for his reliability, accuracy, and thorough handling of claims.


Knowing that one day he wanted to have his own business, he was fortunate to be in a position to take that step in February 2015.


Charlie has additional experience in colonial home restoration and roofing.


Charles Kiablick #201507109

Sierra Kiablick

Office Manager

After spending over a decade in the banking industry; working in positions varrying from a Call Center Representative to a Branch Manager, Sierra has joined our team as the Office Manager.


With a bachelors degree from Western New England College, Sierra utilizes both her experience and education in overseeing day to day front office operations.

Benjamin Kiablick

Adjuster, HAAG Certified Inspector - Residential Roofs

Entering the adjusting trade in 2008, Ben has experience handling a large variety of property and liability claims.  With a Bachelors Degree in business management from Elm's College, Ben aid's in day to day operations while running our satellite office in Bernardston, MA.

Benjamin Kiablick #201509316

Rob Morra

Adjuster, HAAG Certified Inspector - Residential Roofs

Rob is currently the Amherst, MA Building Commissioner and has been a building official for 16 years.  He aids with the handling of claims in his free time and is a great resource for code related issues.  Rob is a professional home designer and has been building custom homes since 1997.  He also has experience as a building consultant and expert witiness for building or code related court cases.

Robert Morra #201509321

Jay Niedbala

Adjuster, HAAG Certified Inspector - Residential Roofs

Jay works as a Civil Engineer for the Massachusetts Highway Department and also aids in the handling of claims in higher volume situations.  His experience on large construction projects and engineering background helps him to conduct quality and accurate adjustments for both large and small claims.  Jay also has experience with framing and roofing.

Jay Niedbala #201509323




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Independent Property Adjusters

Caliber Claims

P.O. Box 1015

Palmer, MA 01069-1015